Zain Sudan Honoured with the “Best Cloud Transformation in the Middle East” Award for 2024 by Genesys

Riyadh – Sudanhorizon

Zain Sudan announced that it received the “Best Cloud Transformation in the Middle East” award during the Genesys 2024 Awards ceremony in Riyadh, Saudi Arabia.

This award recognizes Zain Sudan’s leadership in driving digital transformation and adopting cutting-edge cloud computing technologies to enhance customer experience and improve operational efficiency.

Despite Sudan’s challenging circumstances, Zain continues to deliver top-tier services and innovations, reflecting its unwavering commitment to excellence and relentless efforts to serve its subscribers.

Senior Director of Subscriber Services, Mr Sheikh Madani, expressed Zain Sudan’s gratitude to Genesys—a leader in providing cloud-based contact centre solutions—for this recognition. He emphasised the company’s ongoing dedication and determination to serve its customers and deliver superior services amidst challenges. He noted that this achievement stands as an important acknowledgement of the hard work of Zain Sudan’s entire team.

Zain Sudan, a leading telecommunications company in Sudan, remains committed to offering innovative solutions that improve the lives of its customers. The company continues to invest in the latest technologies to ensure connectivity and support during difficult times.